GOOD TO KNOW
Questions, answered.
Find answers about our products, ingredients, orders, shipping, storage, and more. Still curious? Our team is always happy to help.
GOOD TO KNOW
Have a question?
Everything you need to know about Edenesque, from ingredients and storage to shipping and subscriptions.
General
Where can I buy Edenesque?
Visit our store locator to find Edenesque near you, or shop directly through our online store. If your favorite local shop does not carry us yet, let them know you would love to see Edenesque on their shelves.
Why is your tagline Be the Love™?
We believe love is actionable, and every act of love gives rise to the next. As a BIPOC, LGBTQ, woman-owned and led company, we nourish good by creating delicious plant-based products that care for people, communities, the environment, and local economies.
How are you a triple bottom line company?
Our decisions are guided by people, planet, and prosperity. We invest in our community, collaborate with responsible farmers, use a zero-waste manufacturing process, and consider sustainability across our packaging and brand experiences.
Where is Edenesque based?
Edenesque is proudly rooted in New York's Hudson Valley.
Ingredients & Nutrition
Is Edenesque vegan, Non-GMO, kosher, and gluten-free?
Yes. We are vegan, Non-GMO Project Verified, and Kosher Certified. Our products are also free from soy, gluten, dairy, lactose, and carrageenan.
What is your pasteurization process?
We use flash pasteurization, rapidly heating our products for a short period to support food safety while preserving quality and flavor.
Are your plant milks organic?
Not every ingredient is certified organic, but we take great care in sourcing and selecting high-quality ingredients.
What kind of sweetener do you use?
Our products are lightly sweetened with organic coconut nectar, a natural sweetener made from the sap of coconut palm blossoms.
Does Edenesque steam and froth well?
Absolutely. Our Barista Blends are designed to steam smoothly and create velvety, grit-free foam for lattes and other café drinks.
Can I cook and bake with Edenesque?
Yes. You can substitute Edenesque plant milk 1:1 for cow's milk in your favorite cooking and baking recipes.
Shelf Life, Storage & Sustainability
How long do your products stay fresh?
For the best quality, enjoy Edenesque within 7–10 days after opening and before the printed expiration date.
Does my product need refrigeration before opening?
Our carton-packaged products are shelf-stable and do not require refrigeration before opening. Once opened, refrigerate and enjoy within 7–10 days.
Do you use preservatives to extend shelf life?
No. Our products are aseptically packed in a sterile, airless environment, allowing them to remain shelf-stable without preservatives.
Can I freeze Edenesque?
We do not recommend freezing our products because it can affect the natural fats and proteins and change the creamy consistency after thawing.
Is your packaging recyclable?
Yes. Our cartons, including the cap in most areas, are recyclable. Check your local recycling guidelines for carton availability.
Shipping & Returns
Where do you ship?
We currently ship to the 48 contiguous United States. We are unable to ship to Alaska, Hawaii, or international addresses at this time.
How much is shipping?
Shipping is free on orders over $84. A flat $5.99 shipping fee applies to orders under $84.
How can I track my order?
Once your order ships, you will receive an email with a tracking number so you can follow its journey.
Do you accept returns or exchanges?
Because our products are food items, we cannot accept returns or exchanges. If there is an issue with your order, please contact orders@edenesque.com and we will do our best to make it right.
Can I change or cancel my order?
We will do our best to accommodate changes before an order is processed. Email orders@edenesque.com with your order number as soon as possible. Confirmed one-time orders cannot be cancelled after they have been packed and labeled.
Subscribe & Save
Can I choose my shipment date?
Yes. Log in to your account to skip an order or adjust your delivery date at least two days before your next shipment.
Can I skip or cancel anytime?
Absolutely. You can skip a shipment or cancel your subscription anytime from your account.
How can I change my subscription?
Log in to your account to manage shipment dates, products, and account details. If you do not yet have an account, you can create one using the same email attached to your subscription.
Can I ship subscriptions to different addresses?
Yes. Update the shipping address in your account at least one day before your scheduled ship date.